Services

We provide a one stop shop for:
  • Repairs
  • Upgrades
  • Standard and custom builds
  • Maintenance
  • Networks
covering PC's, Mac's, Servers, Laptops, Tablets, Smart Phones and more.

When you contact us, you can be assured of professional, friendly and easily understood advice.


Most work is carried out at our state of the art, fully equipped workshop with most typical repairs having a fixed price. We also offer a very reasonable on-site call-out service if the job requires on-site work. Alternatively please ask about our collect & drop service.


Sales

We know just how confusing it can be when buying a new machine.
You get bombarded with acronyms, unfamiliar and confusing terminology, commission chasing pushy salespersons....

How much memory does this laptop have? Is it 8GB or 750GB?
CPU, APU, GHz, RAM, GB, MB, TB, RAM, Memory, Mbps, Hard Drive, Dual Core, Quad Core, Hyper-Threading, LCD, LED, TFT, HDD, SSD, 802.11b/g/n/ac... The list goes on. What does it all mean? How fast does it really go and will it do what you want it to?

A lot of people end up wasting money on features don't need simply because they don't know what all the jargon actually means.

Do you really need enough storage space to be able to store half a million photos? Or would that same amount of money be better spent on a machine that can handle the kids throwing it around without the hard drive getting damaged and taking all your precious memories with it while actually being much faster in daily use?   

Being independent and not affiliated with any one manufacturer, we offer impartial advice on what sort of machine will meet your needs best - now and into the future. We cut through the jargon to explain things in plain English.

Years of experience using and repairing all makes of machines also gives us the ability to advise on which makes/models are better than others in the long run. Not just after the few hours of testing most review sites base their opinions on.

Is a laptop with an AMD Quad-Core A8-7410 2.5GHz processor faster or slower than one with an Intel Core i5-5200u 2.5GHz processor? Which one runs hotter? Or has better battery life? Most sales outlets, chasing commissions, simply don't have the time, skills, knowledge or inclination to help you make an informed choice at this level and will often simply steer your choice towards the more expensive model.

We pride ourselves on our sales not being commission based. This means we have nothing to gain from selling you anything that's more expensive than what you really need. Our advice is always geared towards ensuring you get the best value for money with stable, reliable and fast performance.


Repairs:

If you have an IT related problem, you can bet we have the expertise to resolve it for you!

Here's a non exhaustive list of repairs we have extensive experience of resolving to tremendous customer satisfaction:
  • Resurrecting completely dead machines
  • Blown power supply units
  • Dead motherboards
  • Windows upgrade/update problems
  • Stuck in a restart loop
  • Faulty/damaged CPUs
  • Defective graphics, network, sound & other add-in cards
  • Cracked/dead laptop/tablet/phone screens
  • Faulty LCD panel backlights (dim screen)
  • Faulty inverters
  • Broken laptop power sockets
  • Drop damage
  • Blue screen crashes
  • Crashing Windows/Programs
  • Loss of network/Internet connectivity (wired/wireless)
  • e-mail problems
  • Running slow
  • Overheating
  • Failed fans
  • Data recovery from failing/failed storage devices (hard disks, memory cards/sticks etc)
  • Recovery of accidentally deleted/lost files
  • Virus/Trojan/Malware removal
  • Hijacked Internet Browser Home Pages/pop-ups
  • Internet/network connectivity problems
  • Hacked routers
  • Windows/Office software re-installation (even when you've lost the discs)
  • Failure to start
  • Blank screens
  • Missing, broken keyboard keys
  • Spillage damage
  • Fire/smoke damage
  • Printing, scanning problems
  • Sound problems
  • USB problems
  • Damaged ports
  • Cleaning out dust/dirt accumulation
  • Backup/recovery problems
  • Firewall issues
  • Abrupt shutdowns
  • Out of disc space
  • and much much more
Our wealth of knowledge and experience gives us the confidence to tackle any job. We've yet to come across a problem that couldn't be resolved!

With prices starting from as little as FREE*, you'll be pleasantly surprised at the quality of service we offer at prices you'll feel amazed to have discovered!

We stand by the quality of our work and most parts typically come with at least a year's warranty against manufacturing defects. For certain components, this can even be 3 years as standard!




Upgrades:

We offer a comprehensive upgrade service for both desktops and laptops. Most machines under 8 years old can be easily upgraded to run faster for way less than a new one, even at today's knock down prices!

So before you throw away your old machine ask us to take a look at it to see if it can be given a new lease of life!

In most cases we can often make the machine run faster than it ran when it was new! And it needn't be expensive either. With upgrades starting at as little as £10, you could give your slow machine a new lease of life for less than the cost of a night out.

Examples of upgrades undertaken:
  • Memory (working space)
  • Hard disks (storage space)
  • Solid State Drives (SSDs) for ultra fast storage space for amazing responsiveness
  • Network: Ethernet 10/100/1000Mbps, Wireless 802.11b/g/n/ac
  • Sound
  • Graphics
  • Processor (CPU/APU)
  • Motherboard
  • USB ports
  • Firewire/Thunderbolt ports
  • 3G/4G Dongles
  • Card readers
  • Windows (XP, Vista, 7, 8, 8.1, 10)
  • Mac OS X (Snow Leopard, Mountain Lion, Mavericks, Yosemite, El Capitan)
  • Software upgrades
  • Migrating settings, emails/files from an old machine to new
  • We offer trade-in deals on your old hardware/software when upgrading - even if it's not working!


Custom Builds:


At mass produced prices.

From basic home/office machines to superior workstations and gaming rigs, you'll find our machines to be fast, reliable and typically cheaper than big name brands.

All machines are assembled here in the UK with loving care and most key components come with 2-3 year warranties as standard!

We use only reputable parts manufactured by reputable companies like Intel, AMD, nVidia, Kingston, Corsair, Sandisk, Asus etc.

You can be assured of a personal service where your requirements will be discussed to arrive at a solution that will give you exactly what you want with plenty of headroom for tomorrow's needs as well. This means that what you buy today won't be obsolete tomorrow and will be able to grow with your needs without breaking the bank.

Whilst it's true that modern machines are wonderfully versatile and can be put to nearly any type of use, certain tasks require careful consideration when choosing components to maximize performance within a given budget.

For example:

  • Home/Small office machines typically require all round good performance at reasonable prices
  • Graphic artists typically need fast machines with large colour calibrated displays that keep up with their creativity
  • Investment Analysts often need the ability to simultaneously display lots of information across multiple screens (how about 12 full HD screens all driven from one PC?)
  • Videographers need very fast machines with lots of storage space, memory and fast video processors to streamline video production work
  • Health professionals often need fast, reliable machines in a small package - sometimes with lots of storage  
  • CAD (Computer Aided Design) workstations need certified hardware and drivers with high resolution large format screens

We pride ourselves in a personalized service, taking as much (or as little) time as you need to come up with the ideal machine that will meet your needs today and into the future. Talk to us today for a trouble free tomorrow.


After sales support:

We pride ourselves in doing a meticulous job and getting things right first time. As a result, we've never had a customer walk away without being fully satisfied.

So we're convinced that you'll never ever need to complain to anybody about the level of service or quality of product(s) supplied by us. But to comply with new legislation introduced in 2015, we are required to state that if the need ever arose (highly unlikely in our opinion), we would be more than happy for any disputes to be mediated by a registered dispute resolution body. Further details can be found below.


Promediate         Brow Farm Top Road, Frodsham, WA66SP United Kingdom
Email address:    enquiries@promediate.co.uk
Website:             http://www.promediate.co.uk
Phone:                02036213908


Getting British Business Online
Subpages (1): Privacy Policy